I wasn't sure who to address this letter to, so would you mind sending it on to the owner or supervisor. I wanted to thank your company for doing an outstanding job on installing our central air conditioning with duct work. We had shopped around and knew we wanted a Lennox brand air conditioner. Your company was competitively priced against others. What really sold us on T.R.H. & A. was Ralph Carabin. Ralph was a pleasure to deal with. He had direct answers to my direct questions. He was never rue or impatient wit me. If I needed to talk to Ralph and he was with a client he got back to me as quickly as possible. He told me the installation guys were very good. Brian and Craig were at our house for a day and a half. My husband was home with them and said they never once slacked off. They came in and immediately got down to business. They told my husband exactly what they were going to do and where. I have heard horror stories of how installers leave a mess when they are done. I came home from work and never knew they were there. My house was actually cleaner after they left. We would highly recommend your company to anyone who was looking to install either air conditioning or heating. Thank you again for a great job. I love my cool house!